Privacy Policy

Last Updated:

1. Introduction

Welcome to School Portal. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and educational platform.

2. Information We Collect

We collect information that you provide directly to us, including:

Personal Information: Name, email address, phone number, date of birth
Educational Information: Student ID, class information, grades, assignments, attendance records
Authentication Data: Login credentials, security questions
Communication Data: Messages between teachers, parents, and students
Usage Data: App usage patterns, features accessed, time spent on platform

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our educational services
To manage user accounts and authentication
To facilitate communication between teachers, parents, and students
To track academic progress and generate reports
To send important notifications and updates
To improve our services and user experience
To ensure the security and integrity of our platform

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

With School Personnel: Teachers and administrators who need access to perform their educational duties
With Parents/Guardians: Information about students is shared with their registered parents or guardians
Legal Requirements: When required by law, court order, or governmental authority
Service Providers: Third-party vendors who assist in operating our platform (under strict confidentiality agreements)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication mechanisms
Employee training on data protection
Regular backups and disaster recovery procedures

6. Children's Privacy

Our service is designed for educational institutions and may be used by children under 13. We comply with the Children's Online Privacy Protection Act (COPPA) and similar regulations. We only collect information from children with verifiable parental consent and use it solely for educational purposes.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Student records are typically retained according to educational institution policies and applicable regulations.

8. Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your data (subject to legal requirements)
Object to processing of your data
Withdraw consent at any time
Request a copy of your data in a portable format

9. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and maintain session information. You can control cookie settings through your browser preferences, but disabling cookies may limit functionality.

10. Third-Party Services

Our app may contain links to third-party services or integrate with external platforms. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Significant changes will be communicated through in-app notifications or email.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@classhero.online
Phone: +974 6631 5467

14. Consent

By using our application, you consent to the collection and use of information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.